Let’s get in touch!

Inbound is when customers contact your customer service, and outbound is when your customer service contacts your customers. You can also choose both options if your customer service is in both inbound and outbound contact with your customers.

Here too, it doesn’t matter which channel is used or what the purpose of the customer contact is (more on that later).

Choose “Back office tasks” if the tasks don’t involve direct customer contact.

Thank you for your information. We can meet your specified requirements perfectly with yoummday. We can clear up the remaining details on the phone. 

We’re ready to make your day

Do the customers initiate contact, or does your customer service do so?