Reshaping Customer Experience through
  • AI
  • Technology
  • Talents

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yoummday – the vanguard of AI in CX

Technology & Talents for
the future of CX

yoummday model description - contact center technology and global talent pool - since 2016

Driven by our fundamental goal at yoummday – to create "you made my day" moments – we are dedicated to spark this feeling in everyone we interact with, be it as an enterprise or as a talent.

Empowering talents with AI & tailored tech for superior interactions

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We are powered by the synergy of AI and a complete suite of technology tailored for the modern CX. It's our commitment to ensure enterprises access top-notch CX and our talents can seamlessly demonstrate their capabilities.

Implementing AI-technology – smooth, smart & sustainable

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Leveraging AI across the entire user journey, we enhance interactions from first contact to post-service follow-up. Our modules utilize predictive analytics, sentiment analysis, and generative AI to streamline operations and personalize interactions. We strategically apply AI where it yields the most benefit, adopting an approach that is both smart and sustainable for enterprises and talents alike.

AI-Powered Modules of Our All-in-One Tech Platform

yoummday services: Talent Pool & Recruiting, Telefony & vACD, Security & Data Protection, Workforce Management, Quality Management, Talent Payments