Customer Service Representative (m/f/d) for a renowned aviation project

At Yoummday, you will have more than just a job – it's your opportunity to launch your career with us in a leading project in the aviation industry. We are looking for enthusiastic and committed talents like you who want to shine in customer service.

Your mission:

• Customer Support: You will be the voice of our project, handling customer inquiries competently on topics such as departure times, gates, special baggage, flight upgrades, and more.
• Support without sales pressure: Focus entirely on providing excellent service to our customers.

Your superpower:

• Linguistic proficiency: You are fluent in German (C2) and English (C1).
• Tech-savvy: Ideally, you have experience with GDS Amadeus; knowledge in OneRes, Caspar.
• Safety first: You are willing to undergo a security check through our compliance platform "Protect."
• Flexibility and reliability: You are ready to work at least 25 hours per week, including weekends and evenings.
• Customer orientation: You demonstrate a high level of service readiness and quality consciousness.

Trainingcamp:

• 6 weeks of intensive training: Weekdays from 08:00 to 17:00 to prepare you optimally for your role.

Technical Equipment:

• Hardware requirements: PC or laptop with Windows 10, two monitors, at least 8 GB RAM, wired headset, keyboard, and mouse.
• Internet: A stable, high-speed internet connection via LAN.
• System settings: Windows in German, German keyboard and time settings.

Please note: Due to legal requirements, we cannot consider applicants residing in Turkey for this project.

Ready to kickstart your career in an exciting aviation project? We look forward to your application at Yoummday!

Take the opportunity to become part of our dynamic team. We offer not only an exciting and diverse job but also excellent development opportunities in an international environment.

Register now for free to apply for this project!