Christmas time is shopping time: Tips for customer service during peak time

Advent is the most contemplative time of the year? Not for customer service agents! Christmas shopping, special Christmas deals and gift returns get everyone's lines burning around the turn of the year. Here's how to keep you cool during this hot period and even profit from the busy times.
Advent is the most contemplative time of the year? Not for customer service agents! We have tips for customer service during peak time.
Advent is the most contemplative time of the year? Not for customer service agents! We have tips for customer service during peak time.