Partnership Opportunities
Partner with yoummday to scale your operations
More revenue streams. Lower delivery costs. Global scalability.
Built for outsourcing providers looking to increase margins, reduce delivery costs, and scale globally with greater flexibility.
Partner Benefits
Expand your BPO or channel offering with flexible access to global CX talent, AI-enabled operations, and a platform built to help you deliver faster, leaner, and across more markets. Whether you want to refer opportunities, resell yoummday services, co-sell with our team, integrate technology, or create a white-label CX proposition, we’ll help you design a partnership model that fits your business.
Create New Revenue Streams
Add a flexible, on-demand delivery layer to your existing operations. Refer, resell, co-sell, or package yoummday into your own offer.
Increase Deal Competitiveness
Use yoummday’s flexible model to help clients lower cost-to-serve while maintaining quality and scalability.
Enter New Markets Faster
Deliver globally without building local infrastructure. Support multilingual or region-specific projects without building every market from scratch.
Add Technology to Your CX Proposition
The yoummday platform supports recruiting, workforce management, operations, QA, and AI-enabled CX tools.
Improve Your Offering via AI and Data Learning
Use yoummday’s AI tools to improve efficiency, quality, and talent development with insights across QA, customer interactions, language skills, fluency, pronunciation, and accent understanding.
Offer a White-Label or Co-Branded Solution
Position yoummday as a behind-the-scenes delivery engine or as a visible technology and talent partner.
yoummday’s Talent Pool
Empowered People Deliver Better CX
Our Agent Pool
High-performing CX teams, ready to launch when you are.
- Flexible by design – scale up or down, fast
- Pay only for productive time – no idle cost
- Deep CX expertise across 25+ industries
- Industry-leading agent satisfaction, proven by NPS
60+
Countries
25.000+
Vetted Agents
37%
Bachelor Degree or Higher
72
Customer NPS Score
~30%
Higher Agent Retention
35+
Languages
Grow Together. Win Together
Built for BPOs, channel partners, and CX growth teams
BPO Service
Boost productivity with AI tools, and run your entire CX operation from one connected platform — from hiring to QA. Built to reduce costs, resolve faster, and scale effortlessly.
Enabled Service
Use our CX platform to build and run your own digital contact center – fully flexible, scalable, and tailored to your needs. You select agents from our vetted pool, set your workflows, and monitor quality — all in one place.
Results that Speak for Themselves
We work with leading clients from multiple industries
Solving Hiring Challenges in Sales – How yoummday Empowered a Startup to Scale Smart
1
myexit team member is all it takes to manage the entire project
90%
appointment setting conversion rate
2
hours from posting the project to interviewing the first agent
5
agents recruited in a single day
Boosting Sales Performance and Customer Experience with AI Assist
100%
GDPR-compliant, in-house data processing in Germany
20%
higher conversion rate for agents using AI Assist
43%
higher customer NPS within three months of using AI Assist
57%
boost in Agent NPS with AI Assist
Effective management of peak demand – delivering results with 50% budget savings
90
agents, proficient in 17 languages, onboarded in just 5 days
30,000
hotels contacted within the 20-day timeframe
53 %
of the budget used — proving the cost-efficiency of our service
0
fixed costs, 100% pay-per-contact
Scaling Multilingual Sales Teams Globally – Faster, Smarter, More Efficient
110%
of targets reached — outperforming the second supplier’s 47%
60%
cost reduction while delivering excellent value for money
100
agents projected by year-end
Scaling Customer Service in Hours – With Maximum Flexibility and Cost Efficiency
42
days from contract signing to live CX operations
#1
across all KPIs among the client’s CX suppliers
92%
quality rating based on client criteria
66
NPS agent satisfaction score
Agile CX for eCommerce – Scalable, Flexible, Ready When Needed
50%
lower hourly rates compared to traditional providers
30%
of inquiries are processed within 10 minutes
85%
customer satisfaction (CSAT)
83
Talent Net Promoter Score (NPS)
Unlocking Global Growth – Harnessing Expert Sales Strategies For Seamless Expansion
20%
Higher acquisition rates compared to other BPO suppliers
2x
faster workforce ramp-up than traditional BPO suppliers
1
month from project kick-off to full deployment
Unlocking Success – Surpassing Competitors with Outbound Sales Excellence
50%
conversion rate achieved in customers telco business
70%
conversion rate achieved in customers technology business
20%
reduction in customer churn versus other call center providers
Faster Hiring, Lower Costs, and Seamless CX – How AI & Freelance Talent Boosted Inbound Call Operations
20
interviews conducted in just one week
2
weeks from kick-off to project launch with yoummday
1
full-time employee is all it takes to manage the project
42%
cost reduction compared to previous solutions
Launching an Outsourced Support Team in Just 72 Hours
22%
higher conversion rates on outbound calls
20%
month-over-month increase in call handling volume
55%
improvement in cost efficiency over previous in-house operations
72
hours to fully launch an outsourced support team
24/7 Inbound Customer Care – Meeting Customer Demand Anytime
88%
quality score across expertise, soft skills, and service KPIs
40%
Reduction in average handling times (AHT)
100%
scale-up in 48 hours — enabled by agent incentives
89
NPS from talents on the client project