Solving Hiring Challenges in Sales – How yoummday Empowered a Startup to Scale Smart
Discover in our case study how our start-up customer myexit, together with yoummday, successfully built an experienced sales team — in record time and on a tight budget.
The Client
Client: myexit
Industry: HR
Number of Talents: 5
Scope of Work: Outbound Sales, German
Channels: Telephony
Product: yoummday go
Start date: May 2023
The Challenge
myexit, a startup with no prior cold calling experience, recognised the
importance of efficient appointment scheduling to grow its customer
base; however, hiring outbound sales agents in Germany proved
costly. They needed a budget-friendly solution to meet their financial
constraints and required a comprehensive approach for telephony,
workforce management, coaching, and reporting.
The Solution
- With yoummday go, myexit swiftly identified experienced talents on the platform within hours and incurred zero recruitment costs.
- Through yoummday’s vast global talent pool, myexit swiftly found proficient German speakers in Turkey with C2-level fluency, resulting in substantial cost savings compared to hiring locally in Germany.
- yoummday’s freelancer model eliminated the need for myexit to hire additional staff, avoiding the associated costs of extra full-time employees.
Why yoummday
- Using CX freelancers provided flexible options for adjusting myexit’s workforce, enabling it to scale agent capacity within hours.
- With yoummday’s freelance model, myexit had the opportunity to trial multiple sales agents, ultimately selecting the highest performing individuals.
- Variable pricing maximised cost efficiency for myexit by aligning their CX expenditure with call volumes.