CX Acquisition and Expansion in Europe

Podcast: In this episode, Peter Ryan asks Claas about flexible BPO in Europe and what the acquisition means for Yoummday and Icon. Claas van Delden is the Chief Growth Officer of yoummday (based in Munich), a highly flexible work-from-home CX specialist that has recently purchased Icon, the Prague-based BPO.
CX Acquisition and Expansion in Europe