Case Studies
Solving Hiring Challenges in Sales – How yoummday Empowered a Startup to Scale Smart
Find out in our case study how our start-up customer myexit with yoummday put together an experienced sales team within a very short time and on a small budget.
Boosting Sales Performance and Customer Experience with AI Assist
In this case study, you will learn how yoummday uses AI to support its agents in their day-to-day work and easily boost their performance.
Effective management of peak demand – delivering results with 50% budget savings
Learn how we helped a travel customer to contact 30,000 hotels within 20 days due to a mandatory legal compliance and ramped up a team of 90 people proficient in 17 languages within five days.
Scaling Multilingual Sales Teams Globally – Faster, Smarter, More Efficient
Read this case study to learn how we supported a client in the tourism industry with cold calling by agents who speak the target countries’ languages, have lived in the respective countries for the last 2-4 years, and have experience in the travel industry.
Scaling Customer Service in Hours – With Maximum Flexibility and Cost Efficiency
Find out in our case study how yoummday helps a utility client to efficiently manage peak times and provide multilingual customer service and technical support outside of regular daytime hours.
Agile CX for eCommerce – Scalable, Flexible, Ready When Needed
Find out in our case study how an ecommerce customer easily masters peak periods such as Black Friday, Christmas or even sudden spikes with yoummday.
Unlocking Global Growth – Harnessing Expert Sales Strategies For Seamless Expansion
Find out in our case study how a travel customer easily put together a multilingual and experienced sales team with yoummday.
Unlocking Success – Surpassing Competitors with Outbound Sales Excellence
Find out in this case study how yoummday helps a well-known telecommunications company with up- and cross-selling.
Faster Hiring, Lower Costs, and Seamless CX – How AI & Freelance Talent Boosted Inbound Call Operations
Find out in our case study how a BPO customer turns to yoummday when they need additional agents.
Launching an Outsourced Support Team in Just 72 Hours
How yoummday helped Express Group to align a peak in customer demand with recruiting and managing CX agents.
24/7 Inbound Customer Care – Meeting Customer Demand Anytime
How yoummday helped an international airline to build a fully flexible and scalable outsourced customer service solution to quickly respond to spikes in call volumes.