Everest Group names yoummday a ‘Star Performer’ in its Customer Experience Management (CXM) Services PEAK Matrix Assessment

yoummday was assessed among 34 leading CXM service providers in EMEA and conferred the title of ‘Star Performer’ which is for providers who has demonstrated the most improvement year-on-year over time.

Everest Group PEAK Matrix® assesses the market impact and vision and capability of service providers.

Disclaimer: Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.

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“yoummday strengthened its position as a Major Contender and earned Star Performer recognition in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2026 – EMEA, driven by strong growth in revenue and client adoption, expansion of its European-language delivery capacity, and continued investment in its technology-enabled operating model … “

Dhruv Khosla
Partner Director, Everest Group
FOR BUSINESS

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