Yoummday becomes the first freelancer marketplace to achieve ISO 27001 certification

Yoummday has achieved ISO 27001 certification, demonstrating its commitment to information security and excellence. This certification is a significant industry milestone, making yoummday the first freelancer marketplace to attain it, further reinforcing their position as a trusted partner known for quality and security in customer experience outsourcing.

Munich, Germany, 4th September 2023 

yoummday, the leading call centre technology company and freelancer marketplace for outsourced CX, today announced that it has achieved ISO 27001 certification. This certification is the international standard for information security management systems (ISMS), and it recognises yoummday’s commitment to protecting the confidentiality, integrity, and availability of client data. 

“We are proud to achieve ISO 27001 certification,” said Klaus Harisch, CEO of yoummday. “This certification is a testament to our commitment to quality, security and excellence. It demonstrates our dedication to consistently meeting customer needs and delivering quality outsourced services.” 

The accomplishment marks an industry first, cementing yoummday’s status as the inaugural freelancer marketplace to secure this globally recognised certification. 

Yoummday’s focus on continuous improvement drove the journey to ISO 27001 certification. Certification is a rigorous process that requires organisations to implement a comprehensive ISMS. This includes developing and implementing policies and procedures, conducting regular risk assessments, and monitoring and improving the ISMS on an ongoing basis. 

“Achieving ISO 27001 certification is a significant achievement for yoummday,” said Jörg Hoffman, VP, Legal. “We are confident that this certification will further strengthen our position as a trusted and reliable partner in the industry.” 

ISO 27001 reinforces yoummday’s promise to provide top-tier services that not only meet but consistently exceed our customers’ expectations. It also reflects yoummday’s drive to uphold the highest operational efficiency, security, and confidentiality standards in every engagement.

About yoummday

yoummday is a globally recognised call center technology company and freelancer marketplace specialising in outsourced Customer Experience (CX) solutions. Headquartered in Munich, Germany, yoummday connects freelance CX professionals from 70+ countries with businesses seeking exceptional sales and customer service support. yoummday’s technology-first approach offers unprecedented workforce scalability and flexibility to reduce outsourcing costs and drive customer satisfaction, ROI, and customer lifetime value.

yoummday – you made my day!