Solving Hiring Challenges in Sales – How yoummday Empowered a Startup to Scale Smart
Discover in our case study how our start-up customer myexit, together with yoummday, successfully built an experienced sales team — in record time and on a tight budget.
The Client
Client: myexit
Industry: HR
Number of Talents: 5
Scope of Work: Outbound Sales, German
Channels: Telephony
Product: yoummday go
Start date: May 2023
The Challenge
myexit, a startup with no prior cold calling experience, recognised the
importance of efficient appointment scheduling to grow its customer
base; however, hiring outbound sales agents in Germany proved
costly. They needed a budget-friendly solution to meet their financial
constraints and required a comprehensive approach for telephony,
workforce management, coaching, and reporting.
The Solution
- With yoummday go, myexit swiftly identified experienced talents on the platform within hours and incurred zero recruitment costs.
- Through yoummday’s vast global talent pool, myexit swiftly found proficient German speakers in Turkey with C2-level fluency, resulting in substantial cost savings compared to hiring locally in Germany.
- yoummday’s freelancer model eliminated the need for myexit to hire additional staff, avoiding the associated costs of extra full-time employees.
Why yoummday
- Using CX freelancers provided flexible options for adjusting myexit’s workforce, enabling it to scale agent capacity within hours.
- With yoummday’s freelance model, myexit had the opportunity to trial multiple sales agents, ultimately selecting the highest performing individuals.
- Variable pricing maximised cost efficiency for myexit by aligning their CX expenditure with call volumes.
Results
myexit team member is all it takes to manage the entire project.
hours from posting the project to interviewing the first agent.
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