yoummday Newsroom

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Anja Meyer
Consultant Brand & Communications
+49 89 231 66 0000
[email protected]

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Yoummday Management Board

About yoummday

yoummday.com stands for "you made my day". The family-owned company, headquartered in Munich, was founded in 2016 by telegate and GoYellow founder Dr. Klaus Harisch together with his sons Pablo and Lion.

The aim of yoummday is to improve working conditions for people and thereby make companies more successful. More than 500 employees work at 5 locations in Europe on the consistent further development of the innovative work@home operating system.

The unique combination of an international marketplace consisting of more than 8,500 globally available customer advisors (talents) with individually combinable software-as-a-service modules is currently being used by more than 70 international brands and top DAX companies to enhance the customer experience.

Frequently Asked Questions

How many employees does yoummday have?
How does the business model of yoummday work?
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How does yoummday ensure data protection, especially for self-employed individuals outside of the EU?
Data protection and data security - How does yoummday ensure compliance with GDPR?
How does yoummday support its talents?

Find out more about yoummday. For more detailed information regarding yoummday, you can also visit our business website.

yoummday on course for growth: Wassilios Arambatzis joins the management team as CSO

Munich, 9 January 2025 – yoummday, the leading technology platform for customer experience services, has appointed Wassilios Arambatzis as its new Chief Sales Officer (CSO). Mr. Arambatzis brings over 24 years of experience in building and scaling Business Process
The leading German business process outsourcing (BPO) provider Cho-Time (SSF Group) is partnering with yoummday

CHO-TIME (SSF GROUP) ENTERS STRATEGIC PARTNERSHIP WITH YOUMMDAY TO REVOLUTIONISE ITS BPO OPERATIONS WITH SCALABLE TECHNOLOGY AND MULTILINGUAL TALENT

Munich, Germany – 18.12.2024 – The leading German business process outsourcing (BPO) provider Cho-Time (SSF Group) is partnering with yoummday, the platform for customer experience (CX) technology solutions. This collaboration enables Cho-Time (SSF Group) to utilise yoummday’s platform for cost-effective, scalable expansion and access to a global multilingual talent pool available 24/7.
FluuentAI

Significant Progress in Customer Management:

Munich, November 20, 2024 – Technology company yoummday (“you made my day”) has developed an innovative AI-driven language test with the guidance of linguists from Ludwig Maximilian University of Munich (LMU). Unlike traditional language tests that primarily assess foreign language skills, this new solution, named FluuentAI, focuses on the quality of language proficiency.
Benjamin Tüzen

Press Release: yoummday Appoints New Chief Operating Officer

Munich, November 5, 2024 – Technology company yoummday ("you made my day") has appointed Benjamin Tüzen, 37, as its new Chief Operating Officer (COO). In his new role, Tüzen will oversee and further develop the company’s operational activities with registered talents and corporate clients.

Press Release: yoummday grows strongly and brings Achim Berg onto the Advisory Board

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Yoummday Surpasses All Competitors in Vodafone Ziggo’s Inaugural Sales Challenge

yoummday, the AI-powered customer experience platform, outperformed competitors in Vodafone Ziggo's 'Sales Challenge 2024,' securing the highest customer acquisitions and earning praise for its innovative approach.

Press Release: yoummday Welcomes Elaine O’Toole to its Advisory Board

yoummday, a Munich-based technology innovator, is pleased to announce Elaine O’Toole's appointment to its advisory board, marking a significant stride forward in its global expansion efforts.

Yoummday Becomes The First Freelancer Marketplace To Achieve ISO 27001 Certification

Yoummday has achieved ISO 27001 certification, demonstrating its commitment to information security and excellence. This certification is a significant industry milestone, making yoummday the first freelancer marketplace to attain it, further reinforcing their position as a trusted partner known for quality and security in customer experience outsourcing.

Yoummday's CX Excellence Garners Prestigious Recognition as ECCCSA Finalist

yoummday has been named a finalist in the European Contact Centre & Customer Service Awards 2023 for effectively harnessing its technology platform and CX marketplace to help a leading international airline scale it's CX team in hours, not days or weeks.