Press Release: yoummday grows strongly and brings Achim Berg onto the Advisory Board

Munich, 23 April 2024 - Munich-based tech company yoummday (short for 'You made my day') experienced significant growth last year, generating sales of 60.4 million Euros in 2023; yoummday is profitable. By the end of 2024, yoummday is targeting an annual recurring revenue (ARR) of 100 million Euros.

Former Microsoft Executive and ex-Bitkom President Achim Berg, 60, has now taken a seat on the yoummday Advisory Board to support the company's continued growth. "yoummday is a pioneer when it comes to smart, AI-supported customer management. The combination of highly qualified talents, innovative technology and AI creates a unique customer experience," says Achim Berg.

yoummday CEO Dr Klaus Harisch: "Achim Berg brings a broad spectrum of expertise and experience from key areas that are important for yoummday: Telecommunications, business process outsourcing, software, cutting-edge technology and strategic expansion. We are proud that he is now part of our team and will accompany the international growth of our company in the coming years."

Through the deeply integrated use of artificial intelligence, yoummday serves as a highly efficient customer management platform for both remote workers and companies: Complete digitalization of processes not only simplifies tasks for yoummday talents but also reduces costs associated with office infrastructure and management, decreases raw material consumption, and cuts down on staffing needs. Additionally, it eliminates ecological impact from commuting. The earning potential is significantly higher than in traditional contact centers. Customers of yoummday benefit from high flexibility and about 20 percent lower costs compared to traditional outsourcing.

"This year, we are increasing the productivity of our talents along the entire customer management process by further expanding our use of AI," explains Dr Klaus Harisch.

In addition to Achim Berg, the yoummday advisory board includes Florian Heinemann (Project A), Elaine O'Toole (formerly Amazon), James Freeman (formerly Amazon and Zalando), and Florian Tappeiner (Armira).

yoummday (yoummday.com) stands for "you made my day" and is the fastest growing talent tech company in Europe. The technology platform for business process outsourcing is currently shaking the foundations of the industry: lower costs, higher quality and security standards through the intelligent use of AI, GDPR compliance, sustainable working, high user satisfaction and greater flexibility for customers and talents are just some of the key differentiators. The customer list ranges from start-ups to DAX companies. yoummday employs around 400 people at its locations in Munich, Halle an der Saale, Berlin, Prague, Sofia and, most recently, Amsterdam.