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CX Acquisition and Expansion in Europe

Global CX influencers Peter Ryan and Mark Hillary invited yoummday’s Chief Growth Officer, Claas van Delden, to discuss the recent acquisition of Prague-based BPO ICON Communication Centres and what it means for the growth of yoummday beyond Germany.

Logo from the CX Files Podcast with Peter Ryan and Mark Hillary
31 January 2023
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yoummday recently purchased Icon, the Prague-based BPO. In this episode, Peter Ryan asks Claas about flexible BPO in Europe and what the acquisition means for yoummday and Icon.

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