CX Acquisition and Expansion in Europe

Global CX influencers Peter Ryan and Mark Hillary invited yoummday’s Chief Growth Officer, Claas van Delden, to discuss the recent acquisition of Prague-based BPO ICON Communication Centres and what it means for the growth of yoummday beyond Germany.

31 January 2023

yoummday recently purchased Icon, the Prague-based BPO. In this episode, Peter Ryan asks Claas about flexible BPO in Europe and what the acquisition means for yoummday and Icon.

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