24/7 Inbound Customer Care

How yoummday helped an international airline to build a fully flexible and scalable outsourced customer service solution to quickly respond to spikes in call volumes.

28 March 2023

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Online Travel Companies Need To Reform Their Approach To CX

In the online travel industry, customer satisfaction is often overshadowed by hefty marketing budgets. This article advocates for shifting this focus, emphasizing the importance of improved customer service for achieving long-term success.

28 July 2023

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Webinar: How to Build Your Ideal Sales or Support Team in <40 Days

In today's competitive business landscape, delivering exceptional customer experience (CX) is paramount. Watch our EMEA All Access webinar as we delve into key strategies that can revolutionise approaches to CX outsourcing.

16 May 2023

Video

CX Passport: The one with the Uber of BPOs - E19

In this Episode of CX Passport, our Chief Growth Officer Claas van Delden talks about how customers & employees experience transformation in the BPO sector. You will learn how yoummday connects talents directly with clients through our tech platform. Which allows our clients to save costs and offer better compensation to talents and lower prices to clients.

21 March 2023

Podcast