Work from anywhere. Whenever you want.

FAQ

• Just how does yoummday work?

  yoummday offers you a way to get off to a safe and simple start as a freelancer. With our platform, you can quickly and easily find lots of different projects from well-known clients. And the best thing is that you decide when and where you want to work.

  yoummday is nothing like a typical call centre. It offers you a completely new path to an independent career that’s both flexible and safe.

• Do I have to be a freelancer?

  Yes. You are not an employee of yoummday. yoummday serves as an intermediary between you and its project clients who post projects on the platform. You can accept these jobs on the platform and can only work on them there. The projects are provided by clients of yoummday.

• How does registration work?

  Registration is fast and only takes a few steps.

  In the first step, you create your account. Enter your personal information such as name, address and bank details. Then you can add other information to the profile and agree a time for your onboarding call. After your onboarding call, you can already get started.

• Why do I have to upload my documents?

  For legal reasons, yoummday has to verify that you are a real person who is working independently. 

  Documents needed for this verification are:

  • A valid identity card or passport
  • An official document for address verification, such as an invoice with your name and address
  • Your tax ID
  • Your business licence(Gewerbeschein)if you work in Germany

• How do I get jobs?

  Search:

  After onboarding successfully, you can apply for different jobs offered by various clients on our platform. You can find such jobs by selecting the menu entry “Job offers”; there are inbound and outbound jobs.

  As soon as the client responds, you’ll receive a message in your yoummday profile. We have no influence on the application process. You don’t need to ask Support about the current status of your application.  

  If the client doesn’t respond after a while, it may be because the project is busy or because you didn’t satisfy the requirements.

  Get found:

  Clients look for suitable registered talents. They will listen to your recordings, which you provide to us in your talent profile, and view your profile. If they are interested, they will contact you and clarify the next steps.

• When can I get started?

  After registering and successfully onboarding, you have what it takes to get involved in a project. In practice, you’ll only be admitted to a project after completing training for it (for which you’ll be paid).

  The responsible client always decides when a position becomes available in a project and whether you’re suitable for that project based on your qualifications.

  If you have applied for posted jobs, we can’t give you any information about the status of your application. In these cases, the responsible client will contact you directly.

  Please be patient. Clients who post jobs on our platform and don’t respond do not need any further support at the moment or may be of the opinion that other talents are a better fit for the task.

• How does payment work?

  Your credit note is usually issued on the 4th of the month. Please check it immediately and notify the client if it is incorrect.

  Please note the following:

  • Make sure your profile contains correct and complete bank details. Update them when necessary.
  • Pay day is on the 18th of the month. Transfers to accounts outside Germany may take a few days longer.

• Are there fixed working hours?

  As a freelancer, you can set your own working hours. Different hours may be possible for different jobs.

  One thing is always the same: reliability pays.

  Every project has its business hours. During these times, you can sign up in the project’s shift calendar. Then clients, project managers and other talents will know when you will be working on the project.

• Can I work on several projects at once?

  We’re happy to have you work on more than one project at once. Please make sure you can organise your schedule well and meet each project’s requirements so you can work on all of them reliably.