Why we’re here
At yoummday we’re convinced that first-class customer service is a crucial factor for business success. But at contact centres the existing arrangements are increasingly reaching their limits.
They’re often inflexible and expensive, and they aren’t focused enough on customers and service. Besides that, good call centre agents are rare, especially the ones who are experienced, motivated and reliable. That’s where we come into play.
yoummday is a total game-changer. We’re revolutionising an entire industry from the ground up with smart technology that helps businesses and customers to achieve their goals, fulfil their wishes and meet their needs while perfectly matching stakeholders and their individual interests.
At yoummday the talents, our customer service agents, take centre stage because customer satisfaction, and ultimately the clients’ success, depends on them.
That’s why our yoummday talents work for fair pay at home as freelancers. For a better work-life balance, higher motivation, and an unequalled customer experience on the client side.
What we believe in
We question the status quo, think outside the box and go new ways. We want to make things better – in all we do.
We accept people as they are. We prize, protect and promote their individuality.
We have the courage to pursue new ways of thinking and take different paths. We’re not afraid of mistakes.
With our actions, we only pursue aims that are socially, ecologically and economically sustainable.
We trust our employees, talents and partners, and we do all we can to earn the trust of all stakeholders.
We take pleasure in our work, and we make every effort to ensure that others find it a pleasure to work with us.
The founders
After his political science studies, he founded yoummday with his brother Pablo and father Klaus. He has extensive expertise in (online) marketing and is in charge of talents and marketing.
He’s a serial entrepreneur and strategist with many years of experience in the telecommunications industry and was founder of 11880 and GoYellow.
After studying business law and computer science, he founded yoummday with his brother Lion and father Klaus. He set up the company’s operations and is responsible for sales, operations and products.
