A virtual Contact Center!

Our virtual Contact Center is a real resonance chamber! Here, calls, e-mails and chat requests are not only accepted but are addressed clearly and thoroughly. Whether inbound, outbound, telesales, customer support, customer surveys, market research, technical support, administrative services or special requests, all inquiries are handled professionally and with a quick turnaround time. A well trained army of specialized problem-solving Talents are responsible for this exceptional flexibility and diversity of work ethics, which are tailored to your requests. They are available to you regardless of location and time and are bundled centrally by Yoummday. Thus, the customers always receive the best service and most helpful response. Virtuality meets Virtuosity.

An affordable Service!

Complex cost models are non-transparent, unsatisfactory, and often frighten companies with unnecessarily high fixed-costs. Instead, Yoummday is working with an intuitive, minute-paying home-office payment model that promises 100% efficiency and a 20% best-price-guarantee. Affordable meets Value.

Outbound

Are you looking for success-oriented, conversion-trained sales talents? Yoummday offers a variety of first-class sales talents tailored to your industry. Whether generating leads, opt-ins, lead qualifications or debt collection. Our competent talents are available to you at any time and are ready when you require it.

Inbound

Professional customer support requires professional phone talents. Our telephone operators will be happy to assist you with customer support, order acceptance or service requests. In addition to telephony, we also offer customized chat solutions for your company. Our flexible talents adapt to your requirements.

Chat Service can be so competent!

In literature, the style of writing has not prevailed without reason. It is a manner of expressing thoughts through language. Then, what is written is fixed, can be understood, provides comprehensible help, links even more knowledge and clearly outlines the best solutions for individual problems. We offer a complete web-chat integration, including the support of our most experienced Chat-Talents. They are tailored to your company or industry needs and support your customers in real time, even without telephone correspondence. Competence meets Coherence.

Email Service can be this individualized!

Individual concerns cannot always be expressed or explained, let alone solved, in a few words or clicks. This is why Yoummday offers an Email Service that can deal intensively and consistently with every concern or inquiry. Our experienced Talents are tailored to your company needs and provide your customers with expert email support. Individuality meets Intensity.

Marketing

Marketing departments sometimes need an extended workbench to support short-term customer surveys, sweepstakes or campaigns. Personal interests, combined with many years of industry experience make our talents so unique and flexible for your needs.

Social Media

In addition to the classic fields of activity of contact centers, our talents also take care of your social media channels. Whether content moderation or real-time labeling, we help you to optimize your sales and service processes. We are happy to advise you on your individual requirements.

How global networking works!

Our language services do not only consist of German and English. There are 12 more entries to be added to the list, making it a total of 14 languages in which customer support can be provided. The term „World Wide” can be taken literally. Our global Talents take care of your projects 24 hours 7 days a week with tailor-made solutions, excluding surcharges.  World-wide meets Diversity.