Our virtual Contact Center is a real resonance chamber! Here, calls, e-mails and chat requests are not only accepted but are addressed clearly and thoroughly. Whether inbound, outbound, telesales, customer support, customer surveys, market research, technical support, administrative services or special requests, all inquiries are handled professionally and with a quick turnaround time. A well trained army of specialized problem-solving Talents are responsible for this exceptional flexibility and diversity of work ethics, which are tailored to your requests. They are available to you regardless of location and time and are bundled centrally by Yoummday. Thus, the customers always receive the best service and most helpful response. Virtuality meets Virtuosity.
Mutual understanding and customer affinity is not a question of taste. Instead, a large component of customer related topics provide for the best Customer Service experience. Yoummday offers our clients the natural charm of our Talents, their competence, the security and the individuality as a business in order to offer services that range from large Call Center support (in / outbound...) to administrative support. Customer affinity meets Synergy.
In literature, the style of writing has not prevailed without reason. It is a manner of expressing thoughts through language. Then, what is written is fixed, can be understood, provides comprehensible help, links even more knowledge and clearly outlines the best solutions for individual problems. We offer a complete web-chat integration, including the support of our most experienced Chat-Talents. They are tailored to your company or industry needs and support your customers in real time, even without telephone correspondence. Competence meets Coherence.
Individual concerns cannot always be expressed or explained, let alone solved, in a few words or clicks. This is why Yoummday offers an Email Service that can deal intensively and consistently with every concern or inquiry. Our experienced Talents are tailored to your company needs and provide your customers with expert email support. Individuality meets Intensity.
Complex cost models are non-transparent, unsatisfactory, and often frighten companies with unnecessarily high fixed-costs. Instead, Yoummday is working with an intuitive, minute-paying home-office payment model that promises 100% efficiency and a 20% best-price-guarantee. Affordable meets Value.
Our language services do not only consist of German and English. There are 12 more entries to be added to the list, making it a total of 14 languages in which customer support can be provided. The term „World Wide” can be taken literally. Our global Talents take care of your projects 24 hours 7 days a week with tailor-made solutions, excluding surcharges. World-wide meets Diversity.