yoummday
Work as an agent

How it works

1

Register for free

Arrange a free consultation including a product demo with our yoummday talent-tech experts.

2

Create a project

Launch your customer service or sales project on the yoummday platform.

3

Select your agents

Select suitable agents form our global talent pool or post your project to receive applications.

4

Start your project

Simply train your agents then launch your inbound or outbound project.

The yoummday platform consists of two core elements: the yoummday talent pool with over 10,000 talents and the yoummday technology platform.

  • Flexibile: scale CX resources up or down quickly
  • Quality : motivated talents with the right skills
  • Cost efficiency: only pay for productive time
  • Security: data protectian compliant from anywhere in the world

yoummday has 2 models

Your team manages

Start your project within 48 hours. Select your talents from our global talent pool and launch your project. Manage your agents easily with a modular, purpose-built call centre software solution.

Our team manages

Want to outsource or further expand your call centre? Simply leave the recruitment of talents and the management of your project to our experienced operations team.

Our operations team

yoummday operations team

Our 200+ strong operations team consists of operations managers, trainers, and team leaders experienced in different industry groups to bring the necessary know-how for your business. Keep customers happy 24/7/365 across all time zones.

Virtual projects since 2016

yoummday business model

Since 2016, our business model has been exclusively tailored to remote work. All our processes, structures, and proprietary technology are designed to efficiently serve projects virtually, ensuring compliance with data protection regulations from anywhere in the world.

Your start with yoummday

Your Benefits

Access highly qualified talents in a matter of hours

  • Talent pool of over 10,000 CX professionals
  • Wide range of skills, experience, and locations
  • Fast setup and launch
  • Scale up or down within hours

Strong Price to Performance Ratio

  • Top CX talents from across the world
  • Higher quality through motivation and excellent working conditions
  • Average cost savings of approximately 20% compared to traditional BPOs

No Risk - You Only Pay For Performance

  • Productive time accounting
  • Performance-based talent compensation for greater productivity
  • No set-up or licence costs
  • No minimum purchases or obligations

Highest quality & Safety Standards

  • Data protection compliant
  • ISO 9001 certified
  • ISO 27001 certified
  • A triple redundant IT infrastructure