Generations and Innovations

Klaus Harisch

Dr. Klaus Harisch, studied physicist, entrepreneur, family man and cyclist. He incorporates these characteristics into the DNA of his company, which he maintains on an equal footing with his sons.

He acts very familiar with the employees at yoummday, especially with regard to the motivation of the Talents; because the fact that only happy agents can generate customer satisfaction is one of the learnings from his time as CEO of 11880, when the agents were still sitting in huge call centers.

Pablo Harisch

Pablo Harisch, born in Illertissen, studied business law at the private University of Erding. After stays abroad in the USA and internships at ProSiebenSat.1 and Hogan Lovells, he founded yoummday with his brother and father.

Pablo brings his distinctive ability to grasp and control complex systems to the company as Operations Manager.

"In addition to the human component, which is always our top priority, there must also be functioning processes, otherwise a complex system consisting of thousands of decentralized units - like our Talents working at home - cannot exist and there would be chaos.

Pablo oversees the procedures and operations with calm and foresight and ensures its connections.

Lion Harisch

Lion Harisch, born in Illertissen, studied politics and social sciences at the University of Stuttgart. After practical experience in the consumer goods industry, he founded yoummday with his brother and father.

Lion inherited his father's marketing talent and brings it to all areas of corporate communications.

"The balancing act in communication is the challenge for me: On the one hand, we address the Talents as entrepreneurs, who decide for themselves which assignment they accept and when. On the other hand, we want to give them the feeling of belonging to a strong brand that surrounds them, captures them and offers them a social platform. The company headquarters for the colleagues can be described similiar: In the spirit of a start-up, there are all kinds of food for them, everyone brings something, there are bicycles..."

Klaus Harisch

Dr. Klaus Harisch, studied physicist, entrepreneur, family man and cyclist. He incorporates these characteristics into the DNA of his company, which he maintains on an equal footing with his sons.

He acts very familiar with the employees at yoummday, especially with regard to the motivation of the Talents; because the fact that only happy agents can generate customer satisfaction is one of the learnings from his time as CEO of 11880, when the agents were still sitting in huge call centers.

Pablo Harisch

Pablo Harisch, born in Illertissen, studied business law at the private University of Erding. After stays abroad in the USA and internships at ProSiebenSat.1 and Hogan Lovells, he founded yoummday with his brother and father.

Pablo brings his distinctive ability to grasp and control complex systems to the company as Operations Manager.

"In addition to the human component, which is always our top priority, there must also be functioning processes, otherwise a complex system consisting of thousands of decentralized units - like our Talents working at home - cannot exist and there would be chaos.

Pablo oversees the procedures and operations with calm and foresight and ensures its connections.

Lion Harisch

Lion Harisch, born in Illertissen, studied politics and social sciences at the University of Stuttgart. After practical experience in the consumer goods industry, he founded yoummday with his brother and father.

Lion inherited his father's marketing talent and brings it to all areas of corporate communications.

"The balancing act in communication is the challenge for me: On the one hand, we address the Talents as entrepreneurs, who decide for themselves which assignment they accept and when. On the other hand, we want to give them the feeling of belonging to a strong brand that surrounds them, captures them and offers them a social platform. The company headquarters for the colleagues can be described similiar: In the spirit of a start-up, there are all kinds of food for them, everyone brings something, there are bicycles..."

Our inspiration

Through our key areas of expertise

  • Technical development and innovation...
  • Finding and motivating top talents...
  • Virtual leadership...

...we will revolutionise the customer experience industry.

Through implementation of these measures, we want to bring about our vision of providing highly motivated agents to demanding customers worldwide, leading to the creation of a global "no centre". For our talents, this means: Stay at home – double your income.

What sets yoummday apart from traditional contact centers?

Traditional contact centres often work according to the same principle: Open-plan offices and fixed working hours, a situation which is also associated with inflexibility and low pay for employees. All of this also leads to lack of motivation on the part of the employees and high costs for customers.

Yoummday takes a completely different approach. Since we were founded in 2016, we committed ourselves to fair and reliable remuneration as well as tasks that motivate our independent talents. All of this frees our customers from inflexibility and high costs.

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