Head of AI Products & Engineering (m/f/d)
Your mission
As the Head of AI Product & Engineering (m/f/d) at yoummday in our Munich or Berlin office (hybrid model), you will be pivotal in defining our AI strategy and leading the technological evolution of our company. You will develop cutting-edge AI products end to end with a focus on NLP products with a talented team of AI, software engineers and a product manager.
At yoummday, we are committed to fostering your growth as a leader in AI innovation. This role offers you the chance to lead high-impact projects and shape the AI strategy of one of the fastest-growing startups. We offer an ideal environment with high data availability, a broad customer base and a business model with proven profitability and solid funding.
If you're eager to drive the future of AI and lead a team that's revolutionizing business operations, we can't wait to connect with you!
Your Responsibilities
- Strategy & Vision: Work closely with the executive team to develop a forward-thinking AI strategy and take full ownership in executing it.
- End-to-End AI Product Development: Own the discovery, architecture, development, and scaling of AI-driven products to help our customers excel in customer service. With a great team of fullstack developers, AI engineers and product people full autonomy is guaranteed.
- Generative AI & NLP Innovation: Use cutting-edge innovations in Generative AI, LLMs and NLP to enrich our platform with intelligent automation and conversational AI.
- Machine Learning & MLOps: Ensure that our AI infrastructure remains modern, scalable, and high-performance—from model training to deployment
- Entrepreneurial Freedom: Train and finetune own models or use proprietary systems for your product and engineering innovations - you set the scene and have the means to do so.
Your skillset
- Tech Stack & AI Expertise: You are proficient and hands-on in Python, (Javascript/Typescript is a plus), have extensive experience developing production-ready AI/ML applications, as well as MLOps practices and cloud architectures (AWS/GCP/Azure).
- AI Productization & Scaling: You have a proven track record of successfully introducing and scaling AI products—from research to production in a live environment.
- Leadership & Growth Enablement: You are a passionate leader, help your team to achieve great results and foster an AI-driven culture within the company.
- Academic Background: You hold a degree in Computer Science, Mathematics, Data Science, or a related field, preferably with a focus on Machine Learning, Deep Learning, or Artificial Intelligence.
- Communication & Stakeholder Management: You communicate confidently with both technical and non-technical stakeholders, can explain complex AI concepts in an understandable way, and are fluent in both English and German in your interactions.
Your winning deal
- Opportunity: From day one, you’ll have the chance to shape one of the fastest-growing and most profitable startups, leaving your footprint on its journey.
- Innovation: You’ll work in an exciting environment that’s shaking up an established and sluggish market – with a results-driven, motivated team and modern technologies by your side.
- Impact: Define and drive the AI strategy, shaping the technological direction of the company and influencing key business decisions.
- Growth: Work directly with our VP of Product & Tech and the founders in a highly diverse role that will challenge your skill set, initiative, and drive for success.
- Team: You’ll work alongside an experienced Engineering team, as well as a strong management group of industry experts. Together, you'll foster a culture of open dialogue, collaboration, and continuous learning, while also driving your own leadership development.
- Footprint: Join us in shaping the Future of Work, advancing Sustainability, and championing the Sharing Economy. As a Head of AI Engineering, you’ll help steer impactful projects that drive positive change on a global scale.
- Values: At yoummday, we embrace a family-like culture rooted in courage, authenticity, and sustainability. We encourage bold, innovative thinking and celebrate the success that comes from building a better future together.
About yoummday
Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?
Then yoummday is the right place for you!
yoummday: “You made my day” - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents (“talents”) worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 400 employees (“daymakers”) at 5 locations in Europe - further growth is inevitable ;).
Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.