Crisis management:
 7 tips for dealing with dissatisfied customers.

Answering questions and solving problems is your profession – but difficulties or misunderstandings can’t always be fully avoided when dealing with customers. And this is no problem – as long as you know how to handle such situations and how to best communicate with your customers. With these 7 tips, you’ll be prepared for even the worst dilemmas.
Rule number 1 in customer communication also applies to crisis management.
Rule number 1 in customer communication also applies to crisis management.